🛡️ Our Privacy Commitment
Privacy First: TrailPack adopts a "privacy-first" design philosophy, maximizing the protection of your personal information and usage data. We believe that your outdoor gear information and travel plans belong to you, and we are here to help you manage them better.
1. Policy Overview
This Privacy Policy explains how BAIZE INTERNATIONAL (HONG KONG) LIMITED ("we," "company") collects, uses, stores, and protects your personal information when you use the TrailPack application. We are committed to protecting your privacy rights and complying with applicable data protection laws and regulations.
Important Notice: By using the TrailPack app, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our application.
2. Information Collection
2.1 Types of Information We Collect
| Information Type |
Collection Method |
Purpose |
Storage Location |
| Equipment Information |
User input |
Provide equipment management services |
Local device + iCloud (Pro users) |
| Trip Planning Data |
User creation |
Provide trip planning services |
Local device + iCloud (Pro users) |
| App Usage Statistics |
Automatic collection |
Improve app performance and user experience |
Anonymized processing |
| Device Information |
Automatic collection |
Compatibility and technical support |
Anonymized processing |
| Advertising Identifier |
Automatic collection (free version) |
Provide personalized advertising |
Third-party ad networks |
2.2 Specific Information Collected
- Equipment Data: Equipment name, category, weight, brand, model, purchase information, photos, notes, etc.
- Planning Data: Trip plan names, destinations, dates, associated equipment, notes, etc.
- Settings Preferences: Language settings, theme preferences, unit settings, currency settings, etc.
- Usage Data: Feature usage frequency, app crash reports, performance metrics, etc.
3. Information Usage
3.1 Primary Uses
- Core Service Provision: Equipment management, trip planning, data synchronization, etc.
- Feature Improvement: Optimize app features based on user feedback and usage data
- Technical Support: Diagnose and resolve technical issues
- Security Protection: Detect and prevent malicious activities
- Compliance Obligations: Meet legal and regulatory requirements
3.2 What We Don't Do
- ❌ We do not sell your personal information
- ❌ We do not use your equipment data for commercial promotion
- ❌ We do not collect sensitive information without your knowledge
- ❌ We do not share your data with other companies (except as required by law)
4. Information Storage and Security
4.1 Data Storage Methods
- Local Storage: Primary data is stored on your device, protected by iOS system security mechanisms
- iCloud Sync: Pro users can choose to sync data to iCloud using Apple's end-to-end encryption
- No Server Storage: We do not store your personal equipment data on our own servers
4.2 Security Measures
iOS Sandbox Protection
iCloud End-to-End Encryption
Local Data Encryption
Secure Transfer Protocols
Regular Security Audits
Principle of Least Privilege
4.3 Data Retention
- User data is automatically deleted when the app is uninstalled
- iCloud data is retained according to Apple's policies
- Anonymous statistical data is retained for no more than 2 years
- Users can delete all data at any time
5. Third-Party Services
5.1 Apple Services
- iCloud: Data synchronization and backup (Pro users only, requires user activation)
- App Store: App distribution and in-app purchase processing
- Apple ID: User authentication and purchase verification
5.2 Google AdMob (Free Version Only)
- Ad Display: Provide personalized advertising content
- Data Collection: May collect advertising identifiers and device information
- Privacy Controls: Users can limit ad tracking in iOS settings
- Opt-out Mechanism: Upgrade to Pro version to completely remove ads
5.3 Third-Party Privacy Policies
6. User Rights
6.1 Data Control Rights
- Right to View: You can view all data stored in the app at any time
- Right to Modify: You can edit and update any personal data
- Right to Delete: You can delete individual data items or all data
- Right to Export: Pro users can export all data
6.2 Privacy Settings
- iCloud Sync: Can be enabled or disabled in settings
- Ad Personalization: Can be controlled in iOS settings
- Crash Reports: Can choose whether to send
- Usage Statistics: Can choose whether to share
6.3 Data Portability
- Pro users can export data in standard formats like CSV, JSON
- All photos are accessible through the iOS Photos app
- iCloud data is under your Apple ID control
7. Children's Privacy Protection
- We do not knowingly collect personal information from children under 13
- If we discover we have collected children's information, we will delete it immediately
- Users aged 13-18 require parental consent
- We recommend parents supervise minors' app usage
8. International Data Transfers
8.1 Data Processing Locations
- User data is primarily processed locally on devices
- iCloud data is processed by Apple according to its global infrastructure
- Anonymous statistical data may be processed globally
8.2 Cross-Border Transfer Protection
- Comply with international privacy regulations like GDPR and CCPA
- Use appropriate technical and legal safeguards
- Cross-border data transfers only when necessary
9. Policy Updates
9.1 Update Notifications
- Major policy changes will be communicated through in-app notifications
- New policy versions will be published on our website
- You can always view the latest privacy policy
9.2 Update Frequency
- We regularly review and update our privacy policy
- Updates will be made promptly when legal requirements change
- Policy updates may be needed when new features are introduced
10. Contact Us
10.1 Privacy Questions
If you have any questions or concerns about our privacy practices, please contact us through the following methods:
10.2 Data Requests
To exercise your data rights (view, modify, delete, etc.), please send an email specifying your needs.
11. Compliance Statement
11.1 Applicable Laws
- Hong Kong Personal Data (Privacy) Ordinance
- European Union General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable data protection laws
11.2 Regulatory Cooperation
- We cooperate with relevant regulatory authorities
- Accept legitimate data protection investigations
- Follow regulatory guidance and requirements
Last Updated: September 1, 2025
Version: 1.0
Effective Date: September 1, 2025